Terms of Service
Terms that protect both your brand and our platform.
These Terms explain the responsibilities of brands using SUFI PRIME, how our services are provided, and the rules that keep the platform secure and trustworthy.
1. Acceptance of Terms
By accessing or using SUFI PRIME, you agree to these Terms of Service. If you do not agree, you should not use the platform.
2. Platform Services
SUFI PRIME provides AI-powered shopping assistance, catalogue recommendations, customer insights, analytics, team collaboration, widgets, and related services for fashion brands.
3. Brand Responsibilities
Each brand is responsible for the products, prices, descriptions, images, policies, and information published through its workspace.
4. Account Security
You are responsible for maintaining the confidentiality of your login credentials. Owners should only invite trusted team members.
5. Team Members
Workspace owners control team access. SUFI PRIME allows owners to invite, remove, or revoke staff access at any time.
6. Subscription
Certain features require an active paid subscription. Subscription limits vary depending on the selected plan.
7. Intellectual Property
SUFI PRIME owns the platform, software, branding, and technology. Brands retain ownership of their own catalogues, conversations, analytics, and uploaded content.
8. Service Availability
We continuously improve the platform but cannot guarantee uninterrupted availability at all times due to maintenance or unforeseen technical issues.
9. Limitation of Liability
SUFI PRIME is not responsible for losses arising from inaccurate catalogue data, incorrect product information provided by brands, or misuse of the platform.
10. Changes
These Terms may be updated from time to time. Continued use of the platform constitutes acceptance of the revised Terms.
Questions about our Terms?
If you need clarification regarding these Terms of Service, our support team is happy to help.